Good to Know
Frequently Asked Questions
Are your candles handmade?
Yes — every candle is hand-sculpted, poured and finished in small batches. Expect gentle, natural variation in texture and shape from piece to piece; that's part of what makes each one one-of-a-kind.
How long do your candles burn?
Burn time depends on size and shape — mini tealights and single blooms typically burn 3–5 hours, while larger bouquet and jar candles can burn 15+ hours. We'll always be happy to advise on a specific piece over WhatsApp or email.
Can I customize a candle for a specific occasion?
Absolutely. Visit our Customize page to choose a mold, size, fragrance, finish and packaging, or add a personalized note. Custom orders are handmade to order, and we'll confirm final details with you before it ships.
How do I place an order?
Add your favorites to the cart, head to checkout, and pay securely online via UPI, card or netbanking — or choose Cash on Delivery. You'll receive an order confirmation right away.
What if I need to change or cancel my order?
Reach out to us as soon as possible at +91 96482 08714 or eternaltreasureofficial@gmail.com — since many candles are made to order, we can only make changes before your piece goes into production.